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Commission staff show commitment to organisational values

Te Tāhū Hauora Health Quality & Safety Commission
03 November 2016

The Commission’s goal is to help improve the safety, quality, equity and sustainability of health care. Our staff honour this goal by demonstrating commitment to the Commission’s values.

We have five values which are crucial to the success and wellbeing of our organisation and direct our practice, policy and activity. They are:

  • together
  • open
  • adding value
  • it’s about people
  • energising.

Over the next several months, our staff are dedicating additional attention to the values. The focus in October was the value of togetherness. ‘Together’ refers to respecting, supporting and promoting a collaborative approach which encourages employees to combine their diverse knowledge, experience and abilities to achieve the Commission’s vision and mission.

Developing partnerships and sharing ideas across the Commission and health sector advance the work of quality and safety in health care. These partnerships involve patients, whānau, families, communities, health and other providers. Utilising consumer experiences, expert knowledge and current information drives new and better ways of doing things.

Our staff provided numerous examples highlighting how the togetherness value is integrated within the Commission. Below are a few examples of togetherness in action.

  • The wider quality improvement team facilitated and supported discussions at the national infection prevention and control conference.
  • Our programmes partner with the Accident Compensation Corporation and other government organisations on various projects.
  • The communications team incorporates consumer and expert knowledge in the design of resources.
  • Commission employees worked together to deliver a presentation and quality improvement learning activity to Ministry of Health staff in Auckland.
  • The partners in care team set up randomised coffee dates to celebrate togetherness and help staff learn more about their colleagues.
  • The quality improvement team members work across programmes to strategise and plan.
  • The quality improvement team demonstrated togetherness in their team building activities by working under difficult circumstances eg, blindfolded, unable to speak, and unable to hear.

Building productive and long-term relationships across the Commission, health sector and more broadly, enable advancements in patient quality and safety throughout New Zealand.

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