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Commission’s work shared widely at general practice conference

Primary care
03 September 2019

Representatives from the Health Quality & Safety Commission profiled a wide range of our primary care-related work at the Royal New Zealand College of General Practitioner’s conference in July.

In addition to presenting our work, we supported team members from a 2018 Whakakotahi project team to attend. Janet Tekori and Dr John Kennelly from The Fono Health & Social Services in Auckland presented their ‘happy skin’ quality improvement project.

Commission staff members Deon York, Sarah Young, Chris Walsh and Jane Cullen at the Commission's conference trade stand.

The conference was a great opportunity to share our work with the primary care sector, network and update delegates on a range of topics including consumer engagement, advance care planning and Whakakotahi.

Presentations included:

  • Quality improvement, culture and equity – an interpreter is required? Sandy Bhawan, Adele Small
  • Primary care patient experience – what are Pacific people saying about their experience? Dr Api Talemaitoga and Catherine Gerard
  • Whakakotahi: Co-creating quality improvement capability with primary care. Jane Cullen and Sandy Bhawan
  • Variation in the community dispensing of antibiotics: An opportunity for improvement. Catherine Gerard, Dr Aniva Lawrence
  • Whakakotahi: Happy Skin, a quality improvement project reducing skin infections in the West Auckland Tuvaluan Community. Janet Tekori, Dr John Kennelly, Jane Cullen
  • TRIZ: What must we stop doing to make quality improvement progress in primary care? Jane Cullen, A/Prof Sue Wells
  • Quality improvement at scale: What do stakeholders say? A/Prof Sue Wells, Carmela Petagna

Copies of the presentations can be downloaded below.


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