Let's talk: our communities, our health

  • Event start: 8 Mar 2018 9:00am
  • Event end: 9 Mar 2018 3:45pm
  • Location: Te Papa, Wellington

Quick access to: 

 Let s talk flyer front

Live-stream registration now available! 

For those of you who cannot join us at this forum, we have arranged for the live streaming of the opening session and four plenary keynote speaker sessions. 

The fee to register and participate in the live stream is $40 plus GST. Click here to view the sessions that will be the subject of live streaming.

We hope you will be able to take advantage of joining us virtually! Register here.


Topics of discussion

  • How can we all improve the quality and safety of our health system?

  • What does it really mean to co-design health services?

  • How are patients, consumers, families and whānau actively involved in decision-making about health services and does it make a difference?

  • Communication and health: how are we doing in New Zealand?


Who should attend this interactive two-day forum?

People who:

  • use health and disability services
  • deliver health and disability services
  • create and influence policy about health and disability services
  • provide education and training about health and disability services
  • are interested in improving our health care system.



Earlybird registration (date extended to Dec)

(Received by
1 December 2017)

General registration

(Received after
1 December 2017)

Two-day pass $210 $350
One-day pass $140 $210
Live stream access* - $40

All prices exclude GST.

*Not all forum sessions are available on live stream.

Email jess.bilton@hqsc.govt.nz for more information.


Final programme now available!

We are excited to present to you the forum's final, dynamic and interactive programme.

Both days will be a blend of keynote speakers, concurrent sessions and workshops.

An informal social gathering at the end of day one will be a great networking opportunity and a chance to enjoy the entertainment provided.

Download the programme here.


Keynote speakers

Janine Shepherd

Australian author, aerobatics pilot and former cross-country skier

Janine’s career as an athlete ended when she suffered life-threatening injuries after being hit by a truck during a training bike ride.

Before the accident, she had been in contention to win Australia’s first-ever medal at the winter Olympics. 

Though she was told she would never walk again or have children, and doctors had significant doubts as to whether she would survive at all, she defied these adversities.

Her story later became the focus of national attention, as well as a popular telemovie.

Janine Shepherd


Jake Bailey 

Author and young cancer survivor

Jake Bailey is an ex-Christchurch Boys’ High School senior monitor, whose prize-giving speech made international headlines.

A week before delivering the speech, he fell ill and was diagnosed with Burkitt lymphoma.

In remission since January 2016, Jake will share his experiences and what he learnt on his unexpected journey.

He is the author of What Cancer Taught Me, and the subject of a documentary, The Common Touch.

Jake Bailey


sponsored by

SYNERGIA logo and text


Dr Lance O'Sullivan

General practitioner, community leader, author

Dr Lance O'Sullivan is a medical and community leader living and working in Kaitaia, a remote and challenged area of rural New Zealand. Lance is an accomplished author, national and international public speaker, role model, disruptive leader and innovator. From a young boy labelled by society as a trouble maker Lance developed into a passionate advocate for Maori health and in 2014 was named Kiwibank New Zealander of the Year.

lance profile photo web jpeg


Dr Lynne Maher

Director of innovation, Nurse leader, co-designer

Lynne joined the Ko Awatea team in June 2013. She is a successful visionary leader, illustrated through an extensive healthcare career ranging from critical care nursing, operational and board posts at local and national level, during which she has been highly influential in supporting teams to achieve significant improvements in health systems.

Lynne is recognized as an expert on innovation and improvement and has pioneered work on co-designing health and care services. She has published guidance on innovation, patient experience, improvement and change management and has worked with a wide range of health care organisations and charities.

Lynne is also Honorary Associate Professor of Nursing at the University of Auckland and Adjunct Associate Professor, School of Medicine, University of Tasmania.

Lynne Maher jpg


Te Rina Ruru

Consumer champion

Te Rina (Ngāti Kahu Ki Whaingaroa, Te Aitanga-a-Māhaki) is a support worker for her older brother who sustained a traumatic brain injury from a motor vehicle accident in 2007.  Te Rina and her family spent three months in hospital with him and seven months helping him through rehabilitation.  Te Rina says her family’s experiences, coupled with the experiences of others she had met along the way, have increased her awareness of the quality and safety issues people face on a day-to-day basis.  She has since co-founded the NZ Brain Injury Support Network for survivors and their families. She is a member of the Commission's Te Roopū Māori group and is a consumer representative on many other groups.  Te Rina has since graduated from the University of Waikato with a Bachelor of Laws and Bachelor of Social Science.  

 Te Rina photo jpg


Call for abstracts

Call for abstracts are now closed.


Click here to register to attend the forum. Spaces are limited - less than 20 spaces available!

Click here to register for the participate in the live streaming of these sessions.


More information

Download the event flyer


Speaker presentations

Speaker presentations are available for download here.


 Malatest Primary Logo RGB

We thank Malatest International for sponsoring a consumer attendee at our forum.

SYNERGIA logo and text


We thank Synergia for sponsoring Jake Bailey's keynote arrangements.





Last updated 20/03/2018