Pito kōrero hou tonu
Consumer health forum Aotearoa | Latest update
17 Feb 2022
Read the latest update about the consumer health forum Aotearoa from Partners in Care programme director Chris Walsh.
New members for Te kāhui mahi ngātahi | Consumer Advisory Group and Kōtuinga kiritaki | Consumer network
10 Mar 2022
The Health Quality & Safety Commission board has increased the membership of its Te kāhui mahi ngātahi | Consumer Advisory Group (CAG) from four to eight, to reflect an increased focus on consumer voices in the new health system.
An interview with champion of consumer/whānau engagement Dr Lynne Maher
03 Mar 2022
Dr Lynne Maher is the principal of co-design at Ko Awatea, Counties Manukau Health’s centre for health system innovation and improvement.
Draft code of expectations
The Commission is developing a code of expectations which will set how health and disability service providers and organisations will involve and work effectively in partnership with consumers and whānau.
Engaging with consumers: a guide for district health boards
This resource is a practical guide to help New Zealand district health boards, and the health and disability services they fund, to engage better with consumers.
Progressing consumer engagement in primary care | Te whakakoke i te whai wāhi a te kiritaki ki te tiaki hauora tuatahi
This resource aims to support primary care providers, alliances and primary health organisations (PHOs) to progress consumer engagement in primary care. It offers context, tools and examples for primary care providers, alliances and PHOs to consider.
Ngā kōrero me ngā whitiata
Consumer stories & videos
A video collection of consumer stories, in their own words.
'Co-design Partners in Care’ is a six–eight month programme brought to you by the Health Quality & Safety Commission with a focus on consumer engagement. It is based on the National Health Service Institute’s experience-based design programme.