Learning from harm education

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The Learning from harm education programme run by Te Tāhū Hauora Health Quality & Safety Commission helps participants:  

• review health care harm while improving consumer, whānau and health care worker safety 
• understand everyday work that supports healing, learning and improving, in a consistent way 
• create quality improvement actions across health systems to reduce the risk of harm.

The education programme promotes a national approach, across the health and disability sector, to meet the eight guiding principles of the revised Healing learning and improving from harm | Te whakaora, te ako me to whakapai ake i te kino: national adverse events policy 2023.  

Workshops cover how to conduct an effective review of harm in a range of health care settings. It uses the learning review method as recommended within the 2023 policy to: 

• understand the essential components of high-quality reviews of harm 
• participate in a simulated learning review as a member of the review team. 

Education programme format

Participants must complete approximately 10 hours of self-directed online learning and attend one workshop (online/in-person options available) to receive their certificate. Details follow. 

Part 1: Personal Launch 

This is where participants register for their learning and workshop, and plan how you will achieve the self-directed 10 hours of online learning. If you need any help email learningfromharm@hqsc.govt.nz

Part 2: Online modules (10 hours)

Participants complete the online modules any time before the Part 3 workshop. The modules include watching a series of videos, completing a workbook and some e-learning. Part 2 must be completed before the Part 3 workshop.

Part 3: Learning review workshop

Participants take part in a simulated learning review at this interactive workshop. Participants will be in groups where they will identify a scenario from someone's experieince for use in the workshop.

Full workshop schedule and registration

The full schedule of workshops for 2025/26 is below (four cohorts). To register:  Each workshop lasts 6 hours and costs $110 including GST. To register use the link below aligned with your workshop of choice.

 For more information email learningfromharm@hqsc.govt.nz.

Cohort 1 : Christchurch  in-person workshop

Registration link: https://cohort-1-learning-review-workshop-2.lilregie.com/    
Password: LFHEv12023

Cohort 2 : Hamilton in-person workshop               

Registration link: https://cohort-1-learning-review-workshop.lilregie.com/

Password: LFHEv12023 

Cohort 2 : Palmerston North in-person workshop               

Registration link: https://cohort-2-learning-review-workshop.lilregie.com/

Password: LFHEv12023 

Cohort 2 : Auckland in-person workshop               

Registration link: https://cohort-3-learning-review-workshop-3.lilregie.com/

Password: LFHEv12023