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Displaying 1 - 10 of 61 results
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Video: Ron Paterson shares personal experience of great hospital care
Ron Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
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Enliven philosophy of care
The philosophy of care, Eden Principles and code of rights and conduct from Enliven.
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Te Kete Hauora patient advisory group workbook
This workbook was developed by the Hutt Union and Community Health Service as a tool to gather views and feedback from their consumer advisory group.
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Co-design programme evaluation and case studies 2015–16
The 2015–16 co-design programme was delivered in two DHBs over an eight-month period from October 2015 to May 2016. The evaluation report, interviews and case studies from the programme are now available.
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Policy for consumer and whānau engagement, fees and reimbursement
Policy for paying consumers who are involved with Health Quality & Safety Commission work.
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Partners in Care co-design programme: Participant feedback report
The report below contains a summary of feedback from participants in the Health Quality & Safety Commission’s 2020/21 co-design in primary care programme.
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
On 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
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Consumer voice: Why your community should get involved in the consumer health forum Aotearoa
Members of the consumer health forum Aotearoa share why the community voice is important.
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Results of the all-of-Commission consumer forum survey
The Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.