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Presentations from Let's talk: our communities, our health
Presentations from the Health Quality & Safety Commission's inaugural two day forum, Let's talk: our communities, our health, held on 8–9 March at Te Papa, Wellington.
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Consumer health forum Aotearoa update – November 2023
The November 2023 update about the consumer health forum Aotearoa, from the Te Tāhū Hauora Health Quality & Safety Commission's He Hoa Tiaki | Partners in Care programme, is now available.
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Heart Foundation's Journeys
You are not alone. There are more than 172,000 people living with some form of heart disease in New Zealand.
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Nudges to improve patient experience
Using insights from behavioural science, the Health Quality & Safety Commission worked with Ogilvy and Nelson Marlborough, Northland and Waikato district health boards (DHBs) to develop ‘nudges’.
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Consumer health forum Aotearoa workshop: Kaitaia
Te Tāhū Hauora is hosting a series of free consumer workshops in Whangārei, Kaitaia and Hastings in March 2024. These workshops are for consumers interested in helping the health system design services for the communities they serve.
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The Health Quality & Safety Commission launches co-design e-learning course
The Commission has released a new e-learning course about co-design. Co-design is a tool that brings together consumers, whānau and communities to ensure that multiple perspectives are reflected in the design, delivery and evaluation of services.
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Former consumer network member elected president of World Blind Union
Martine Abel-Williamson has been elected as the new president of World Blind Union. Martine was a valued member of various consumer advisory groups at the Health Quality & Safety Commission.
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Using 'nudges' to co-design improvements in patient care
The Partners in Care and medication safety teams have been working with Ogilvy, to develop low-cost interventions called 'nudges' to improve the lower-scoring areas of the national adult inpatient experience survey.
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Te Whatu Ora Taranaki consumer council members outline the importance of consumer engagement
Watch Paula King and Jane Parker-Bishop talk about their work as co-chairs of the consumer council to Te Whatu Ora Taranaki. They discuss how they reach the wider community and outline the purpose and aspirations of the group.
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The importance of consumers in Whakakotahi: primary care quality improvement
Some of the people involved in Whakakotahi projects talk about their experience and how consumers are key partners in quality improvement.