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Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
On 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
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Tracey’s story: Living with Ehlers-Danlos syndrome
Tracey shares her experiences of living with Ehlers-Danlos syndrome, a group of disorders that affect connective tissue, and how it has impacted her life.
- Ehlers-Danlos syndrome video series: how a multidisciplinary team helped improve patient outcomes
- Ō Mātou Reo: Our Voices 2025 evaluation reports
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Policy for consumer and whānau engagement, fees and reimbursement
Policy for paying consumers who are involved with Health Quality & Safety Commission work.
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)
Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Three steps to meeting health literacy needs | Ngā toru hīkoi e mōhiotia ai te hauora
Our new guide for health care professionals provides a process for you to follow with every person in every health care discussion.
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Progressing consumer engagement in primary care | Te whakakoke i te whai wāhi a te kiritaki ki te tiaki hauora tuatahi
This resource aims to support primary care providers, alliances and primary health organisations (PHOs) to progress consumer engagement in primary care. It offers context, tools and examples for primary care providers, alliances and PHOs to consider.
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Co-design in health: free e-learning courses available | He hoahoa-tahi: He kaupapa ako-i utu kore
We have developed a suite of free e-learning courses for co-design that are available to all health care professionals through Manatū Hauora | Ministry of Health’s Learn Online platform.
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Partnership in care: consumer, whānau and community engagement in primary and community health care.
A resource to help primary and community health care providers strengthen consumer, whānau and community engagement in primary care.