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Profile: Leigh Murray, family advisor at Auckland DHB

NEWS: 8 Oct 2019, Mental Health & Addiction Quality Improvement

Leigh Murray works for Auckland District Health Board (DHB) mental health services as a family advisor. Leigh recently presented at the Commission's MHA programme's learning session in August.

Consumer representative training resources

PUBLICATION: 14 Aug 2019, Partners in Care

This facilitators’ training package will help health and disability consumers participate confidently when sharing their views and experiences in decision-making forums across the sector.

Patient Safety Week update – 24 July 2019

NEWS: 24 Jul 2019, Patient Safety Week

Planning for Patient Safety Week 2019 is well underway. Our main resource, training and education videos focusing on implicit bias in health care, are being filmed and feature a range of subject-matter experts.

Patient Safety Week | Wiki Haumaru Tūroro update

NEWS: 26 Jun 2019, Patient Safety Week

Planning for Patient Safety Week | Wiki Haumaru Tūroro (3–9 November 2019) continues. This year we are again partnering with ACC to promote the week. This year’s theme is ‘Improving communication by understanding implicit bias in health care’.

Streamlining patient enrolment delivers extra benefits

NEWS: 29 May 2019, Primary Care

A project to improve the patient enrolment process at Whanganui’s Gonville Health and make it more patient-centred and culturally appropriate has achieved benefits beyond its intended aims.

Quality improvement facilitators graduate

NEWS: 30 Apr 2019, Mental Health & Addiction Quality Improvement

A second cohort of health professionals has recently graduated from the Health Quality & Safety Commission’s mental health and addiction programme’s quality improvement facilitator (QIF) course.

Just and fair culture

PUBLICATION: 14 Mar 2019, Medication Safety

This training video illustrates the principles of a just and fair culture; in a just culture, people feel safe and secure to speak up when an error occurs.

Update on anti-staphylococcal bundle using a collaborative approach

NEWS: 19 Feb 2019, Infection Prevention & Control

Over the past year the Health Quality & Safety Commission’s infection prevention and control programme team has facilitated the implementation of a preoperative anti-staphylococcal bundle within the Surgical Site Infection Improvement (SSII) Programme.