Improvements to our website
We’re beginning work to improve the structure, navigation and search experience on our website.
User feedback
Our goal is to make it easier for you to find the information you need.
To help us get this right, we’re inviting users to share their experiences of the site. Your feedback will play an important role in shaping the improvements we make.
Ways you can participate
You can take part in one of these activities, or multiple if you prefer.
Key‑task survey (5 minutes)
This short survey helps us understand what people are looking for on our website. The key task survey closes 11 March 2026.
Tree test (approximately 5 minutes)
You’ll complete a series of “find this information” tasks using a simplified version of our website structure. This shows us how intuitive our navigation is before and after we redesign it.
The first tree test closes 11 March. There will be a second tree test that focusses on the proposed changes taking place in April.
Complete the tree test of our current navigation
One‑on‑one interview (45–60 minutes)
Talk with an expert about how you use the website, what works well, and where improvements are needed. These sessions are held online at a time that suits you and include a key task survey.
To register your interest send us an email by 10 March 2026 with the subject line "Website user testing" at communications@hqsc.govt.nz
Published: 2 Mar 2026
Modified: 3 Mar 2026
