Quality Improvement Scientific Symposium 2023
About the event
Te Tāhū Hauora Health Quality & Safety Commission is hosting its 8th scientific symposium for health care quality improvement practitioners.
The theme for the 2023 symposium is: Whole-systems quality: Better together.
Our 2023 symposium will be an in-person event at the Holiday Inn Auckland Airport, providing opportunities for attendees to:
- share what has been learned from applying scientific methods to health care improvement
- network with like-minded colleagues
- discuss challenges in applying and disseminating scientific approaches to health care improvement
- create a common understanding of how to apply and disseminate scientific methods to improve health and health care.
Registration for this event is open now and programme details will be announced soon.
If you have any questions please contact the events team on events@hqsc.govt.nz.
Presenters at the event
He teaches in several postgraduate medical programmes including Harvard Medical School and has numerous research projects with many prestigious universities worldwide. He has contributed to over 1,100 refereed publications and has presented or chaired sessions at international conferences on more than 1,300 occasions. He has received over 60 different international awards for his teaching and research in health care.
Prof Braithwaite will be presenting at the symposium on two important topics relevant to the current and future state of health care in Aotearoa New Zealand.
Keynote 1: The learning health system – implications for quality of care in Aotearoa New Zealand
The learning health system has been defined by the Institute of Medicine as a health system where ‘science, informatics, incentives, and culture are aligned for continuous improvement and innovation, with best practices seamlessly embedded in the care process, patients and families are active participants in all elements, and new knowledge is captured as an integral by-product of the care experience.’
In the context of Aotearoa New Zealand, which has an advanced health system, is the learning health system concept a useful one to pursue, and how can the ideas and framework be exploited further?
In this keynote presentation, Prof Braithwaite will present the most recent information on the learning health system and apply relevant examples. We will then examine the implications for quality of care in Aotearoa New Zealand and how this affects our health care system.
Keynote 2: The future of health care to 2030 and the Aotearoa New Zealand context
Five recurring trends have been shown through research to be shaping health systems during the 2020s: sustainability; genomics; artificial intelligence and machine learning; demographics; and new models of care.
Nine priority areas are shown to be creating systems change: integration of care; financing, economics and insurance; patient-based care; universal coverage; clinical and information technology; aging population and demographics; preventative care; accreditation, standards and policy; and human development.
In Prof Braithwaite’s second keynote presentation we will map the futurology work of the 5 + 9 model to the ideas that underpin the new mission of Aotearoa New Zealand’s current health care system. Questions to discuss include: how might the many improvement initiatives in health care training benefit from an understanding of the five trends and nine priorities; and what challenges does this model pose to systems designers and change agents in Aotearoa New Zealand?
He Pikinga Waiora implementation framework: Using co-design processes for quality improvement
This workshop presents a kaupapa Māori co-design framework that emphasises collaborative approaches and systems thinking when working with community providers to address health equity. Participants will explore how the framework can be used as a visioning, planning and evaluation tool to support quality improvement in health care.
Join us for an insightful one-hour presentation featuring two members of the disability team at Te Whatu Ora, Rachel Noble (general manager) and Leo Goldie-Anderson (senior disability lead), who will address a critical topic – reframing disability in health, with a focus on equity in health care.
In this engaging session, Rachel and Leo will delve into the importance of reshaping perceptions and approaches to disability within the health sector. They will emphasise the need for health care professionals and clinicians to work proactively towards making health services equitable for all individuals, including those with disabilities and their whānau.
Key points:
- Understanding disability from a new perspective: Our presenters will guide us in understanding disability as an equity population and an integral part of the human experience, a paradigm shift essential for equitable health care.
- The role of equity in health: Rachel and Leo will highlight the crucial role of equity in health care, shedding light on current disparities and how they affect disabled individuals and their whānau.
- Actions clinicians can take: Attendees will gain practical insights into how clinicians and health care professionals can help to make health services equitable, including actionable steps and strategies to create positive change.
- Towards equitable, accessible and inclusive health care: The presentation will end with a call to action for participants to join the movement for equitable, accessible and inclusive health care for all.
The presentation promises to be eye-opening and inspiring, offering valuable perspectives and ways for health care providers and others to foster an inclusive and equitable health care system.
Don't miss this opportunity to learn from Rachel and Leo’s expertise and be part of the drive for change.
Professor Anderson is recognised internationally as an expert in systems approaches to healthcare quality improvement. She has pioneered the development of methods for applying the theories of Resilient Healthcare to quality and safety in areas such as emergency care, older people’s care, care homes, patient deterioration and palliative care. She is the course leader for the short course Human Factors in Healthcare: Designing Safe Systems, which is designed for clinicians and delivered online over 7 weeks.
Presentation: Improving systems of care using Resilient Health Care principles: Facilitating family escalation of concerns in paediatric emergency care
The ability of families and carers to escalate their concerns about possible deterioration to staff is highly variable and affected by many aspects of the system, yet recommendations often focus on reminding staff to listen to concerns. Resilient Health Care is a coherent set of principles about the nature of healthcare systems which are characterised by complexity, non-linearity, and variability. These hallmarks of healthcare work have implications for the way quality improvement is approached. In a complex system, analysing the way work is done in practice and identifying how to manage complexity while still allowing the flexibility to solve problems are crucial for effective improvement. In this presentation I will discuss how Resilient Health Care principles were used to generate a range of effective interventions in a study of escalation of family concerns in paediatric emergency care.
Keynote speaker: Prof Jeffrey Braithwaite
He teaches in several postgraduate medical programmes including Harvard Medical School and has numerous research projects with many prestigious universities worldwide. He has contributed to over 1,100 refereed publications and has presented or chaired sessions at international conferences on more than 1,300 occasions. He has received over 60 different international awards for his teaching and research in health care.
Prof Braithwaite will be presenting at the symposium on two important topics relevant to the current and future state of health care in Aotearoa New Zealand.
Keynote 1: The learning health system – implications for quality of care in Aotearoa New Zealand
The learning health system has been defined by the Institute of Medicine as a health system where ‘science, informatics, incentives, and culture are aligned for continuous improvement and innovation, with best practices seamlessly embedded in the care process, patients and families are active participants in all elements, and new knowledge is captured as an integral by-product of the care experience.’
In the context of Aotearoa New Zealand, which has an advanced health system, is the learning health system concept a useful one to pursue, and how can the ideas and framework be exploited further?
In this keynote presentation, Prof Braithwaite will present the most recent information on the learning health system and apply relevant examples. We will then examine the implications for quality of care in Aotearoa New Zealand and how this affects our health care system.
Keynote 2: The future of health care to 2030 and the Aotearoa New Zealand context
Five recurring trends have been shown through research to be shaping health systems during the 2020s: sustainability; genomics; artificial intelligence and machine learning; demographics; and new models of care.
Nine priority areas are shown to be creating systems change: integration of care; financing, economics and insurance; patient-based care; universal coverage; clinical and information technology; aging population and demographics; preventative care; accreditation, standards and policy; and human development.
In Prof Braithwaite’s second keynote presentation we will map the futurology work of the 5 + 9 model to the ideas that underpin the new mission of Aotearoa New Zealand’s current health care system. Questions to discuss include: how might the many improvement initiatives in health care training benefit from an understanding of the five trends and nine priorities; and what challenges does this model pose to systems designers and change agents in Aotearoa New Zealand?
Workshop presentation: Nina Scott
He Pikinga Waiora implementation framework: Using co-design processes for quality improvement
This workshop presents a kaupapa Māori co-design framework that emphasises collaborative approaches and systems thinking when working with community providers to address health equity. Participants will explore how the framework can be used as a visioning, planning and evaluation tool to support quality improvement in health care.
Rachel Noble and Leo Goldie-Anderson: Reframing disability in health: Achieving equity in health care
Join us for an insightful one-hour presentation featuring two members of the disability team at Te Whatu Ora, Rachel Noble (general manager) and Leo Goldie-Anderson (senior disability lead), who will address a critical topic – reframing disability in health, with a focus on equity in health care.
In this engaging session, Rachel and Leo will delve into the importance of reshaping perceptions and approaches to disability within the health sector. They will emphasise the need for health care professionals and clinicians to work proactively towards making health services equitable for all individuals, including those with disabilities and their whānau.
Key points:
- Understanding disability from a new perspective: Our presenters will guide us in understanding disability as an equity population and an integral part of the human experience, a paradigm shift essential for equitable health care.
- The role of equity in health: Rachel and Leo will highlight the crucial role of equity in health care, shedding light on current disparities and how they affect disabled individuals and their whānau.
- Actions clinicians can take: Attendees will gain practical insights into how clinicians and health care professionals can help to make health services equitable, including actionable steps and strategies to create positive change.
- Towards equitable, accessible and inclusive health care: The presentation will end with a call to action for participants to join the movement for equitable, accessible and inclusive health care for all.
The presentation promises to be eye-opening and inspiring, offering valuable perspectives and ways for health care providers and others to foster an inclusive and equitable health care system.
Don't miss this opportunity to learn from Rachel and Leo’s expertise and be part of the drive for change.
Janet Anderson, Professor of Human Factors - Department of Anaesthesiology and Perioperative Medicine at Monash University
Professor Anderson is recognised internationally as an expert in systems approaches to healthcare quality improvement. She has pioneered the development of methods for applying the theories of Resilient Healthcare to quality and safety in areas such as emergency care, older people’s care, care homes, patient deterioration and palliative care. She is the course leader for the short course Human Factors in Healthcare: Designing Safe Systems, which is designed for clinicians and delivered online over 7 weeks.
Presentation: Improving systems of care using Resilient Health Care principles: Facilitating family escalation of concerns in paediatric emergency care
The ability of families and carers to escalate their concerns about possible deterioration to staff is highly variable and affected by many aspects of the system, yet recommendations often focus on reminding staff to listen to concerns. Resilient Health Care is a coherent set of principles about the nature of healthcare systems which are characterised by complexity, non-linearity, and variability. These hallmarks of healthcare work have implications for the way quality improvement is approached. In a complex system, analysing the way work is done in practice and identifying how to manage complexity while still allowing the flexibility to solve problems are crucial for effective improvement. In this presentation I will discuss how Resilient Health Care principles were used to generate a range of effective interventions in a study of escalation of family concerns in paediatric emergency care.