This site has not been optimised for Internet Explorer due to Microsoft no longer providing support for the browser. Please view this site using another browser such as Google Chrome or Microsoft Edge.
Te Pū rauemi KOWHEORI-19 COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.

Kia āta kōwhiri Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

Back to previous page

New resource for progressing consumer engagement in primary care

Partners in Care
23 July 2019

The Health Quality & Safety Commission has launched a new resource to support primary care providers, alliances, and primary health care organisations (PHOs) to progress consumer engagement in primary care. 

Consumer engagement is an ongoing priority for the Commission; it is reflected in all of our work programmes and informs our five strategic priorities.

Dr Chris Walsh, director of the Commission’s Partners in Care programme says consumer engagement is pivotal to improving quality across the health and disability system.

‘Primary care is a pressured area of the system, but also one that has the most direct contact with communities.

‘As it is the first point of contact for many people, it is crucial that it takes on consumer engagement. The relationships established at primary care level have a lasting impact across the system.’

The new resource offers context, tools and examples for primary care providers, alliances, and PHOs to consider.

There has also been a resurgence of the community voice in mental health and disability. This resource now looks to crucial opportunities in the primary care sector to amplify the community voice and strengthen the overall health and disability system.

You can find the resource Progressing consumer engagement in primary care | Te whakakoke i te whai wāhi a te kiritaki ki te tiaki hauora tuatahi below.

Related Resources