Nominations invited for new patient experience survey topics

The Commission invites you to help us identify and prioritise new topics for the national patient experience survey programme.

Evidence shows that patient experience is a good indicator of the quality of health services. Survey feedback is expected to guide quality improvement activity for health services and to provide measures of performance regionally and nationally. More information on the current patient experience survey programme is available here: https://www.hqsc.govt.nz/our-data/patient-experience.

The Commission has received additional budget to expand the survey programme over the next four years. This involves developing new patient experience surveys. Alongside this, the Commission is also reviewing the content of the current surveys (adult hospital inpatient and primary care) to ensure they continue to capture relevant information.

To nominate new survey topics, please complete the topic nomination form.

To provide feedback on the current surveys, please complete the feedback forms:

• Adult hospital inpatient experience survey
• Adult primary care patient experience survey.

Please submit your completed forms by Friday 14 October 2022.

Please forward this invitation to anyone in your networks who might be interested.

Thank you in advance for your valuable time and feedback. If you have any questions, please contact Catherine.Gerard@hqsc.govt.nz or Joanna.Swanson@hqsc.govt.nz.