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28 Sep 2022
Nominations invited for new patient experience survey topics
The Commission invites you to help us identify and prioritise new topics for the national patient experience survey programme.
Patient experience
07 Jul 2022
The Health Quality & Safety Commission launches Experience Explorer
The Commission has launched the Experience Explorer an improved tool for public reporting of results from the national patient experience programme.
Patient experience Health Quality Intelligence
30 Jun 2022
New health quality intelligence tools support quality improvement
The Health Quality & Safety Commission (the Commission) plays a key role in supporting the health sector to improve the quality and safety of services.
Health Quality Intelligence Patient experience
12 Nov 2021
Flyers promoting the patient experience survey now available
A4 flyers promoting the patient experience survey are now available as PDFs in English, te reo Māori, Samoan and Tongan languages.
Patient experience Health Quality Intelligence
19 Jul 2019
Nudges to improve patient experience
Using insights from behavioural science, the Health Quality & Safety Commission worked with Ogilvy and Nelson Marlborough, Northland and Waikato district health boards (DHBs) to develop ‘nudges’.
Patient experience Partners in Care
11 Oct 2018
Patients’ experience of primary health care in New Zealand revealed
Most patients feel their GP or practice nurse treats them with kindness, understanding and respect, results of a survey by the Health Quality & Safety Commission and Ministry of Health show.
Patient experience Health Quality Intelligence