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A good start in life: practical guidanceThis resource is about whānau, community and services working together to ensure children with disabilities get a good start in life.
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Alwena & Jim's story: Improving communication around cancer diagnosisAlwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares the story of Alwena's diagnosis and their whānau's experience within the health system.
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Results of the all-of-Commission consumer forum surveyThe Health Quality & Safety Commission’s Partners in Care team held an all-of-Commission consumer forum in May 2019.
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Presentations from the all-of-Commission consumer's forumOn 22 May 2019, the Health Quality & Safety Commission's Partners-in-Care programme held an all-of-Commission consumer forum.
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Do you really see me or just my disability?The resource Do you really see me or just my disability? was developed by Bay of Plenty DHB quality and patient safety coordinator Cheryl Shearer and tells the stories of seven people living with disabilities.
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Consumer network terms of referenceTerms of reference for the Te Tāhū Hauora Health Quality & Safety Commission's partners in care consumer network.
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Co-design programme evaluation and case studies 2015–16The 2015–16 co-design programme was delivered in two DHBs over an eight-month period from October 2015 to May 2016. The evaluation report, interviews and case studies from the programme are now available.
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Guide for developing a consumer experience framework (DHB quality and risk managers)A guide to developing a framework for collecting information from consumers to improve the quality of health and disability services.
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Video: Communicating with Māori in a health settingLana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
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Video: Ron Paterson shares personal experience of great hospital careRon Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.