Resource library

The resources represent ‘bread and butter’ models that can enhance your understanding and practice. They are intended to be used with a wayfarer to guide you through their application.

Beth shares her personal story of developing a healthcare-associated infection caused by a medical device to highlight the impact these infections can have on patients and their whānau.

Mary (not her real name) shares a close call with a healthcare-associated infection.

Jane (not her real name) shares her personal story of developing a healthcare-associated infection to highlight the impact of these on patients and their whānau.

Policy for paying consumers who are involved with Health Quality & Safety Commission work.

We have developed a suite of free e-learning courses for co-design that are available to all health care professionals through Manatū Hauora | Ministry of Health’s Learn Online platform.

Hospital staff want you to leave feeling well informed and with answers to any questions you may have. This sheet will help.

This resource is to help you plan your next health care visit. Planning and asking questions will help you understand more about your health and treatment for an illness or injury.

The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.

To enhance the quality of future consumer health forum Aotearoa events, He Hoa Tiaki | Partners in Care conducted a survey of people who attended the Our voices | ō mātou reo event. This is a summary of their feedback.