Presentations and videos from the co-design workshop on learning from adverse events
Presentations and videos from the first co-design workshop for the project Te ako mai i ngā pāmamaetanga me te wheako tāngata whaiora me te whānau | Learning from adverse events and consumer, family and whānau experience.
Please click on the videos to view them in full screen.
Speaker |
Presentation |
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Cassandra Laskey Professional leader peer support, mental health service, Counties Manukau Health Shaun McNeil National advisor, consumer engagement, mental health and addiction (MHA) quality improvement programme, Health Quality & Safety Commission |
Consumer, family and whānau experience (273KB, PDF) |
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Dr Roz Sorensen Programme manager, MHA quality improvement programme, Health Quality & Safety Commission |
Context for learning from adverse events and consumer, family and whānau experience project (268KB, PDF)
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Jacqueline Ryan Project manager, MHA quality improvement programme, Health Quality & Safety Commission |
Co-design approach (820KB, PDF)
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David Price Director of patient experience, Waitematā District Health Board (DHB) |
Co-design case study (1.8MB, PDF) |
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Helen Harrison Associate charge nurse manager, Kenepuru Hospital, Capital & Coast DHB Rose Culy Senior physiotherapist, Kenepuru Hospital, Capital & Coast DHB |
Co-design case study – patient scheduling (443KB, PDF)
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Dr Hiran Thabrew Child psychiatrist and paediatrician, Starship Children's Hospital and deputy director Werry Workforce Whāraurau |
Tools and methods for capturing experiences (1.6MB, PDF) |
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Deon York Programme manager, Partners in Care, Health Quality & Safety Commission |
Tools and methods for capturing experiences (1.2MB, PDF)
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Dr Roz Sorensen |
Creating a high-level process/experience map (1.5MB, PDF) |
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Jacqueline Ryan |
Next steps and wrap-up (462KB, PDF)
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