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Quality improvement toolkit

This toolkit was originally developed for the age related residential care (ARRC) sector. The common example used is the prevention and investigation of falls. While falls may not be a common occurrence in a pharmacy, most people can relate to a fall being an undesirable event, often with poor consequences for the person that fell. The techniques for reviewing an event and implementing change and improvements are universal.

 


Last updated: 15th November, 2021