Displaying 1 - 10 of 12 results
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Learning from adverse events and consumer, family and whānau experience (LAECFWE) | Te ako mai i ngā pamamaetanga me to wheako tangata whaiora me to whānauA priority area within the seven-year mental health and addiction (MHA) quality improvement programme coordinated by Te Tāhū Hauora Health Quality & Safety Commission (Te Tāhū Hauora), the LAECFWE project began in September 2019 and ended in 2023.
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He maungarongo ki ngā iwi: Envisioning a restorative health system in Aotearoa New ZealandThis framework supports the health and disability sector to mitigate and respond to health care harm in Aotearoa New Zealand.
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Introduction to human factors and maternity systems presentationThis is a video recording of a presentation by Professor Paul Bowie about human factors and maternity systems.
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From knowledge to action: A framework for building quality and safety capability in the New Zealand health systemFrom knowledge to action: A framework for building quality and safety capability in the New Zealand health system is a high-level framework to guide the development of quality and safety capability across all levels in the health and disability...
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Teach back training toolkit (March 2014)This toolkit, produced by Iowa Health, the Picker Institute, Des Moines University and Health Literacy Iowa, is to help all health care providers learn to use teach-back—every time it is indicated—to support patients and families throughout the...
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The hui process: A framework to enhance the doctor-patient relationship with MāoriThis paper, originally published in the New Zealand Medical Journal describes a method of integrating cultural competency practice specific to Māori, in the doctor-patient relationship.
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Quality improvement toolkitTechniques for reviewing an event and implementing change and improvements.
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Presentations from the 2016 Quality Improvement Scientific SymposiumPresentations from the Health Quality & Safety Commission's 2016 Quality Improvement Scientific Symposium.
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Presentations from the 2017 Quality Improvement Scientific SymposiumPresentations from the Health Quality & Safety Commission's 2017 Quality Improvement Scientific Symposium.