Te whakamahere tiaki i mua i te wā taumaha

Advance care planning

Advance care planning is the process of thinking about, talking about and planning for future health care and end of life care. This page provides information about advance care planning for consumers and clinicians.
Te āhua o te kaitātaki me ngā mahi ka taea

Leadership and capability

Our quality improvement science education and training courses provide skills to address local improvement challenges, as well as building ability to draw on what is available nationally.
Te whakaratonga pai ake

Improved service delivery

The Commission engages with the sector to improve the delivery of health care services though specific quality improvement programmes.
Te rōpū tohutohu rautaki ārai mate

Infection prevention and control

The Commission’s national Infection prevention and control (IPC) programme aims to improve patient outcomes by reducing the incidence and impact of healthcare associated infections (HAIs) within the New Zealand health and disability sector.
Whakapai i ngā mahi hauora hinengaro waranga hoki

Mental health and addiction quality improvement

The mental health and addiction quality improvement programme is a national initiative working with the DHBs to ensure that people who experience mental health and addiction issues, and their whānau, receive high quality care.
Komiti arotake matenga

Mortality Review Committees

Mortality review committees are statutory committees that review particular deaths, or the deaths of particular people, in order to learn how to best prevent these deaths.
Arotakenga Mātai Whēkau ā-Motu

National Bowel Screening Programme Review

In February 2018 Health Minister Hon. Dr David Clark initiated an independent review of the National Bowel Screening Programme.
Te Hononga Whētuki ā-Motu

National Trauma Network

The Health Quality & Safety Commission is contracted by the Accident Compensation Corporation (ACC) to provide support to the Te Hononga Whētuki ā-Motu | National Trauma Network.
He hoa tiaki

Partners in Care

Our programme’s aim is to ensure consumer and whānau engagement in the planning, delivery, and monitoring of health services and therefore a higher quality and safer health system.
Punaha ahuru

System safety

The way we think about safety in the health sector has changed over recent years. We are increasingly recognising the health care system is a complex system that constantly adapts to change.

Mōhiohio kounga e pā ana ki te hauora

Health Quality Intelligence

This programme establishes baseline measures and indicators which can be used to assess the quality of the health and disability system.
Mapi Hauora Kē

Atlas of Healthcare Variation

The Atlas of Healthcare Variation displays easy-to-use maps, graphs, tables and commentaries that highlight variations by geographic area in the provision and use of specific health services and health outcomes.
Tono raraunga

Data submission

This page is for submitting data around quality & safety markers and Adverse Events.
Ngā Tohu Hauora, Kounga me te Haumaru

Health Quality & Safety Indicators

Measuring the quality of health care and communicating the results in a variety of ways and settings is a powerful way to stimulate improvement.
He Kete Rauemi

Measures Library

Health sectors rely on data to improve quality. Our Measures Library provides technical documents and summaries, management and case documents, plus links to other resources like the Atlas of Healthcare Variation.
Open4Results

Open4Results highlights harm prevented and money saved through the improvements made by health services in areas where the Commission has a focus.
He ara aupiki, he ara auheke

Patient experience

Patient experience is a vital but complex area. The Health Quality & Safety Commission conducts two national surveys to enable the collection, measurement and use of patient experience information on a regular basis.
Ngā taupānga

Subscribed apps

A list of subscribed apps to view data published by the health quality intelligence programme.
Ngā tohu kounga, tohu haumaru

Quality & Safety Markers
Papatohu kounga

Quality Dashboards

The dashboard brings together everything the Health Quality & Safety Commission knows about local health systems in one place.
Kōrero kounga

Quality Accounts

Quality accounts require health care providers to give an account for the quality of their services in a similar way to financial accounts showing how an organisation used its money.
Te kounga o te tauwhiro hauora

Window on the quality of health care

Every year the Commission publishes a document we call A window on the quality of Aotearoa New Zealand’s health care. The Window provides a snapshot of the quality of health care in the country.

Whare rauemi

Resource library
Te Pū rauemi KOWHEORI-19

COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.
Kia āta kōwhiri

Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

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Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care
Published: 14th October, 2022 | Multimedia

Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care
Aged residential care

Appropriate medication use in aged residential care: Optimising the use of antibiotics, antipsychotics and fentanyl | Ngā rongoā tika mā ngā kaumātua/kuia: Kia tika te whāngai atu o ngā rongoā paturopi
Published: 13th October, 2022 | PDF

This report focuses on optimising the use of particular medicines in aged residential care. It was originally published in May 2020 and updated in June 2022.

Aged residential care

Webinar videos: Exploring the impact of aged residential care and older Māori
Published: 5th May, 2022 | Video

Videos from the 5 May 2022 webinar on the impact of aged residential care and older Māori, featuring presenters Dr Joanna Hikaka and Dr Ngaire Kerse from the University of Auckland.
Aged residential care

Serious illness conversations: Reference guide for health care professionals | He kōrerorero mō ngā tino mate: He aratohu mā ngā mātanga tauwhiro hauora
Published: 31st March, 2022 | PDF

This guide is for clinicians to reference when developing communication skills or when preparing for a conversation with a patient and their whānau. It is NOT intended for use with patients.
Aged residential care ACP info for clinicians

Guideline for Staff working in Multiple Roles in Aged Residential Care Facilities
Published: 9th February, 2022 | Content

Aged residential care

Shared goals of care form for aged residential care
Published: 4th February, 2022 | PDF

In response to requests from the aged residential care sector, we have developed a shared goals of care form. It builds on the hospital shared goals of care work and the Frailty care guides | Ngā aratohu maimoa hauwarea.
Aged residential care

Quality improvement toolkit for use in age related residential care
Published: 18th January, 2022 | Multimedia

This toolkit is designed to help health care staff undertake quality improvement, specifically those working in aged residential care (ARC).
Aged residential care

Infographic about people living in aged residential care (interRAI 2018/19)
Published: 6th December, 2021 | PDF

This infographic presents information from the interRAI 2018/19 annual report.
Aged residential care

Report: Older Māori and aged residential care in Aotearoa | Ngā kaumātua me te mahi tauwhiro i Aotearoa
Published: 6th December, 2021 | PDF

This report by Joanna Hikaka and Ngaire Kerse was commissioned by the Health Quality & Safety Commission as a ‘thought-piece on Māori and aged residential care (ARC)’.
Aged residential care

Capturing the voice and themes from the aged residential care workshops
Published: 19th November, 2021 | Presentation

This presentation captures the voice and themes from the Commission-hosted aged residential care engagement workshops, held in 2018.
Aged residential care