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The Health Quality & Safety Commission launches co-design e-learning course
The Commission has released a new e-learning course about co-design. Co-design is a tool that brings together consumers, whānau and communities to ensure that multiple perspectives are reflected in the design, delivery and evaluation of services.
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Te Whatu Ora Taranaki consumer council members outline the importance of consumer engagement
Watch Paula King and Jane Parker-Bishop talk about their work as co-chairs of the consumer council to Te Whatu Ora Taranaki. They discuss how they reach the wider community and outline the purpose and aspirations of the group.
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The importance of consumers in Whakakotahi: primary care quality improvement
Some of the people involved in Whakakotahi projects talk about their experience and how consumers are key partners in quality improvement.
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Looking after Māori in hospital
This video, part of a series, is of Māori whānau telling their stories about engaging with health care services.
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Consumer health forum Aotearoa update – May 2022
Read the latest update about the consumer health forum Aotearoa from the Partners in Care programme.
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Consumers share how their lived experience contributed to health improvements
Consumers share their experiences of consumer engagement in the health sector and how their lived experience led to changes to health care for their whānau and communities.
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Consumer health forum Aotearoa workshop: Whangārei
Te Tāhū Hauora is hosting a series of free consumer workshops in Whangārei, Kaitaia and Hastings in March 2024. These workshops are for consumers interested in helping the health system design services for the communities they serve.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Section 2.1: Guidance and support for co-designing with consumers, whānau and communities
On 25 August 2022, the code of expectations for health entities’ engagement with consumers and whānau was officially launched at Parliament. In this first of a six-part series, we look at one aspect of the code in more detail and offer some tips on
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An interview with champion of consumer/whānau engagement Dr Lynne Maher
Dr Lynne Maher is the principal of co-design at Ko Awatea, Counties Manukau Health’s centre for health system innovation and improvement.