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Who's in the room? session 4

14 Apr 2021, Building Leadership & Capability

Recordings of the presentations from session 4 of the Commission's virtual quality improvement scientific symposium sessions.

New Zealand patient experience survey programme refresh 2019/20

8 Apr 2021, Health Quality Intelligence

This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.

Who's in the room? session 3

1 Apr 2021, Building Leadership & Capability

Recordings of the presentations from session 3 of the Commission's virtual quality improvement scientific symposium sessions.

Who's in the room? session 2

23 Mar 2021, Building Leadership & Capability

Recording of the rapid-fire presentation from session 2 of the Commission's virtual quality improvement scientific symposium sessions.

Leaning in to lessen fear

12 Mar 2021, ACP information for clinicians

In this presentation from the Health Quality & Safety Commission's Ō tātou hiranga advance care planning hui, our speakers talk about how structured conversations can free clinicians, patients and their whānau and help them explore what matters most.

Who's in the room? session 1

12 Mar 2021, Building Leadership & Capability

Recordings of the presentations from session 1 of the Commission's virtual quality improvement scientific symposium sessions.

Māori lives matter

2 Mar 2021, ACP information for clinicians

In this presentation from the Health Quality & Safety Commission's Ō tātou hiranga advance care planning hui, Hector Matthews shines the spotlight on Māori inequity and the systemic biases that perpetuate inequities.

Stay safe from infection

25 Feb 2021, Infection Prevention & Control

This short video explains what you and your family and whānau can do to prevent an infection developing in your wound when you have surgery.

Advance care planning conversation starters

4 Feb 2021, ACP information for clinicians

Sometimes it can be easier to start an advance care planning conversation with some ready-crafted words. Here are some you might like to try.

Serious illness conversation patient letter example

2 Feb 2021, ACP information for clinicians

Example template for clinicians who prefer to send a letter to patients outlining the purpose and process of a serious illness conversation, before scheduling the appointment.