Displaying 1 - 9 of 9 results
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Exploring how the way we work impacts the consumer experienceThis video explores consumers' experiences of communication and decision-making, when things do not go well in health care and a clinician's perspective of what might contribute to that experience.
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Copenhagen 2020 presentation: Whakakotahi – where the quality improvement drives equity, consumer engagement and integrationThis 10-minute video is the presentation about Whakakotahi, the Commission’s primary care improvement programme, that was presented virtually for the IHI/BMJ International Forum, Copenhagen 2020.
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The importance of consumers in Whakakotahi: primary care quality improvement (HUCHS consumers)Consumers involved in Hutt Union & Community Health Services’ Whakakotahi quality improvement project talk about their experience and the Toiora exercise programme they developed.
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Partners in Care co-design programme: Participant feedback reportThe report below contains a summary of feedback from participants in the Health Quality & Safety Commission’s 2020/21 co-design in primary care programme.
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Towards quality improvement at scale in the New Zealand primary care setting: Findings from consumer and health service engagementThis document, Towards quality improvement at scale in the New Zealand primary care setting, was commissioned to help us plan how to achieve quality improvement at scale in primary care.
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Presentations from the 2019 Royal New Zealand College of General Practitioners conferencePresentations from Commission representatives and sponsored attendees, at the 2019 Royal New Zealand College of General Practitioners conference.
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Presentation: Co-creating quality improvement in primary careCo-creating quality improvement in primary care presentation, given at the Practice Managers and Administrators Association of New Zealand conference.
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Te Kete Hauora patient advisory group workbookThis workbook was developed by the Hutt Union and Community Health Service as a tool to gather views and feedback from their consumer advisory group.
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Webinar: Equitable approaches to gout management – latest research and evidenceRecording of Health Quality & Safety Commission webinar about equitable approaches to gout management in Aotearoa New Zealand 1 July 2020