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Stay safe from infection

25 Feb 2021, Infection Prevention & Control

This short video explains what you and your family and whānau can do to prevent an infection developing in your wound when you have surgery.

Using the Serious Illness Conversation Guide

8 Apr 2020, ACP information for clinicians

This interactive PDF is a training guide for the Serious Illness Guide and will teach clinicians how to find out what matters most to your seriously ill patients and how to incorporate that into care planning.

Serious illness conversation patient letter example

2 Feb 2021, ACP information for clinicians

Example template for clinicians who prefer to send a letter to patients outlining the purpose and process of a serious illness conversation, before scheduling the appointment.

Who's in the room? session 2

23 Mar 2021, Building Leadership & Capability

Recording of the rapid-fire presentation from session 2 of the Commission's virtual quality improvement scientific symposium sessions.

Advance care planning DHB L1A training administration guide

2 Feb 2021, ACP information for clinicians

The purpose of this guide is to support advance care planning (ACP) course administrators and simplify the ACP training process by providing an overview of the recommended steps and resources required to setup, manage and complete L1A one-day workshops.

Ethical challenges in advance care planning

2 Feb 2021, ACP information for clinicians

This document aims to explore ethical challenges that health professionals face in advance care planning, and to provide practical assistance to help ensure good outcomes for consumers and health professionals from the advance care planning process.

Advance care planning 101 presentation and guidelines for use

19 May 2020, ACP information for clinicians

The presentation is designed to be delivered to health care staff who don’t have a great deal of knowledge about advance care planning. It can, and should, be adapted for the audience you are presenting to.

New Zealand patient experience survey programme refresh 2019/20

8 Apr 2021, Health Quality Intelligence

This document describes the process the Health Quality & Safety Commission (the Commission) and its contracted provider, Ipsos, undertook in 2019/20 to review and refresh the New Zealand patient experience survey programme.

Who's in the room? session 3

1 Apr 2021, Building Leadership & Capability

Recordings of the presentations from session 3 of the Commission's virtual quality improvement scientific symposium sessions.

Serious Illness Conversation Guide DHB training administration manual

2 Feb 2021, ACP information for clinicians

The purpose of this guide is to support Serious Illness Conversation Guide course administrators and simplify the SICG training process by providing an overview of the recommended steps and resources required to setup, manage and complete SICG workshops.

World Hand Hygiene Day 2021 resources

15 Apr 2021, Infection Prevention & Control

Resources to support the World Health Organization's 2020 World Hand Hygiene Day including posters, social media graphics and email signatures