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23 Aug 2018, Partners in Care
Heather Gunter tells the story of her son Matthew, who was 16-years-old when he developed appendicitis. He had complications following surgery and died two days later, due to causes which could have been prevented.
2 Feb 2017, Advance Care Planning
Arthur Te Anini is on a mission. The 67-year-old South Aucklander wants to convince his fellow Māori to start talking about future health care and end of life care.
12 Feb 2019, Patient Deterioration
Courtenay Mihinui shares the story of her journey through the health system with her daughter Demar.
9 Jan 2018, Medication Safety
Wally had a severe reaction to a medication he was prescribed and administered despite documented warnings in place. He shares his story with Northland DHB to highlight the system errors and help prevent others from going through a similar experience.
22 Jun 2017, Patient Deterioration
His story raises issues of communication with health professionals, coordination of care, and how it feels when things don’t seem to be going well.
19 Feb 2018, Partners in Care
The experience of women who undergo an unplanned hysterectomy (removal of the womb) at the same time as birthing is a story that is not often told.
11 Sep 2019, Partners in Care
Alwena was diagnosed with stage 4 peritoneal cancer. In this video, her husband Jim (a health care professional) shares his story about Alwena's diagnosis and their whānau's experience with the health system.
1 Mar 2016, Advance Care Planning
Tammy Wells – ‘the Briscoes’ lady’ – talks about having conversations that count and how they are a gift for your family.
4 Sep 2012, Adverse Events
Helen McKernan talks about her mother’s death, following a hospital medication error.
15 Dec 2014, Partners in Care
Turoa Haronga shares his personal experiences of health care including a diagnosis of prostate cancer, working in mental health services with pakeha and visiting Starship Hospital with his sick grandson.
12 May 2017, Reducing Harm from Falls
Betty is a 93 year old lady with a history of falls. Her daughter Barbara talks about what happened when avoidable environmental factors interacted with her mother’s risk factor of impaired mobility to cause a fall.
11 Apr 2017, Patient Deterioration
Dave Churchman and his wife Diane share their story of life for Dave after his diagnosis of cancer.
28 Nov 2013, Infection Prevention & Control
This is the story of Ian Collis who contracted a surgical site infection after undergoing heart surgery.
15 Dec 2014, Partners in Care
Lana Bartless describes her family's experiences communicating with health care staff during her father's stay in hospital.
7 Feb 2017, Advance Care Planning
Christchurch Mayor Lianne Dalziel has spoken about the importance of having conversations with loved ones about what’s important to you at the end of life.
25 Oct 2013, Partners in Care
Bob Buckham reflects on his first-hand experience with the health system, after he spent time in hospital with his four-month-old daughter.
2 May 2018, Reducing Harm from Falls
In this video, Roseann talks about the fall she had in her sewing room in October 2016, her subsequent diagnosis with a fractured hip, and her treatment and recovery.
29 Aug 2014, Health Quality & Safety Commission
In this video, intensive care specialist David Galler talks about how he and his family worked with health care professionals to honour the wishes of his mother, Zofia Galler, at the end of her life.
13 Dec 2012, Partners in Care
This is the personal story of Neelu Memon, a member of the Commission's consumer network.
20 Dec 2012, Partners in Care
This is the personal story of Angela Litterick-Biggs, a consumer representative on the Commission's Health Quality Evaluation work programme.