Resource library Whare rauemi

Members of the consumer health forum Aotearoa describe how their lived experience can inform improvements to health services.

Consumers share their experiences of consumer engagement in the health sector and how their lived experience led to changes to health care for their whānau and communities.

We have developed a suite of free e-learning courses for co-design that are available to all health care professionals through Manatū Hauora | Ministry of Health’s Learn Online platform.

Mary Schnackenberg, consumer and disability advocate, highlights the key factors to consider while embarking on the accessibility journey, emphasising the importance of including diverse people at the table.

Learn cost-effective accessibility tips for creating consumer resources and communications by watching this video.

Discover why partnering with consumers is essential for effective collaboration, as explained by Mary Schnackenberg, a disability advocate and consumer, in this insightful interview.

Consumer leaflet for patients about preventing infection after surgery.

The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.

To enhance the quality of future consumer health forum Aotearoa events, He Hoa Tiaki | Partners in Care conducted a survey of people who attended the Our voices | ō mātou reo event. This is a summary of their feedback.

The resources represent ‘bread and butter’ models that can enhance your understanding and practice. They are intended to be used with a wayfarer to guide you through their application.