Harm (adverse) event submission portal

Systems requirements

To access the portal, you will need:

• An internet connection
• A phone capable of receiving text messages or the Microsoft Authenticator app for secure login.

For setup instructions refer to the registration user guide.

Download the Registration: Harm (adverse) event submission portal (PDF 1.9MB)

 Logging in to the portal

Each user must have an individual login due to security requirements. Team or group logins are not supported.

• Most users should have received an email invitation to register. If you haven’t received it, check your spam/junk folder
• New users or those without an invitation can request access using the access request form
• Your login is linked to your email address – no password is required.

Submitting a harm event

The portal user guide shows you how to:

• submit a harm event
• edit submissions
• download data
• upload anonymised reports.

Download the Harm (adverse) event submission portal user guide (PDF 2.4MB).

Download the Harm (adverse) event submission portal user guide (DOCX 2.6MB).

A video tutorial is also available on request. Email: harm.event@hqsc.govt.nz

Uploading reports

• Upload anonymised reports at the end of the Part B section.
• No upload is required for the Part A. You will only need to upload the final review report at the end of the Part B section.
• Only one PDF file can be submitted
• For mental health seclusion event reviews, attach the report in the anonymised report field.

Editing submissions

You can edit and make changes as required until your final submission is completed.

To Edit a submission:

1.  Go to the Harm Event List
2. Hover over the three dots […] next to the event
3. Select Edit Part A or Edit Part B

Quarterly reconciliation

You will no longer receive emails about quarterly reconciliation. Instead:

• You can check and update your submissions at any time.
• A reminder email will be sent at the end of each quarter for you to check if your submissions are complete.

Exporting data

You can export your submitted Part A and Part B by downloading your Harm Event List to an Excel file for your own reporting requirements and identifying quality improvement activities.

Details on who is required to submit harm events are in the Healing, learning and improving from harm policy user guide.

The policy user guide also outlines which types of events must be reported.

Read the Healing, learning and improving from harm policy user guide.

• Download the harm (adverse) event submission portal user guide (PDF 3.7MB)
• Download the Harm (adverse) event submission portal user guide (DOCX 6.3MB).
• Download the registration: harm (adverse) event submission portal (PDF 1.9MB)
• Download the healing, learning and improving from harm policy (PDF 1.8MB)
• View the severity assessment code (SAC) examples
• Always report and review (ARR) list