In Aotearoa New Zealand, reporting of adverse events is guided by the national adverse events policy.
From 1 July 2023, the 2023 policy applies.
About the 2023 policy
The aim of the 2023 policy is to improve consumer and health care worker safety by supporting organisations to heal, learn and improve following harm that occurs in health and disability services.
The policy embeds Te Tiriti o Waitangi and a te ao Māori world view and puts a focus on relationships through whānau engagement, equity, restorative practice and hohou te rongo (peace-making) restorative responses.
The 2023 policy was developed in 2022 and involved a Te Tāhū Hauora-coordinated co-design process with a national working rōpū that included sector representatives from across the country.
Resources have been co-designed with the sector to support providers as they implement the policy and are now available to view at our policy hub: https://hqsc.govt.nz/harmpolicy
Providers have the 2023/24 year as a transition year to allow time to update internal policies and processes to reflect the revised national policy, and until 1 July 2028 to implement restorative practice principles.
Training is also available to help you put the new policy into practice. Our workshops will help you:
- understand the essential components of high-quality adverse event review
- take part in a simulated adverse event review as a member of the review team.
You can find out more about upcoming workshops here: https://www.hqsc.govt.nz/our-work/system-safety/adverse-events/education/adverse-events-learning-programme-workshops/.
If you have any queries about the 2023 policy, please email firstname.lastname@example.org.