Resource library Whare rauemi

Resilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.

This resource is to help you plan your next health care visit. Planning and asking questions will help you understand more about your health and treatment for an illness or injury.

Hospital staff want you to leave feeling well informed and with answers to any questions you may have. This sheet will help.

This is a short summary version (7min 50 sec) of the video on preventing falls in hospitals.

Sheila from Te Pukaea (Whanganui DHB's consumer council) talks about her experience as an independent consumer representative on adverse event review panels.

In this video, produced for Aotearoa Patient Safety Day, consumers of health and disability services talk about their experiences of health care during the nationwide lockdown for the COVID-19 pandemic.

This video outlines step two of the World Health Organization's surgical safety checklist – time out.

This video outlines step one of the World Health Organization's surgical safety checklist – sign in.

This webinar includes infection prevention and control insights and advice for aged residential care facilities dealing with COVID.