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Te Pū rauemi KOWHEORI-19 COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.

Kia āta kōwhiri Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

Published articles

Te whakaora, te ako me te whakapai ake i te kino

Healing, learning and improving from harm policy

To improve consumer and health care worker safety by supporting health and disability service providers to report, heal, learn and improve after the harm has occurred.

Download an accessible transcript of this video (26KB, docx)



Healing, learning and improving from harm: National adverse events policy 2023
Te whakaora, te ako me te whakapai ake i te kino: Te kaupapa here ā-motu mō ngā mahi tūkino 2023

Read the policy

Read the policy

Read the user guide

Read the user guide

Submit an event

Submit an event

Resources

Whai wāhi a te kiritaki me te whānau - Consumer and whānau participation

Whai wāhi a te kiritaki me te whānau

Consumer and whānau participation

Kia aro ki te ahurea - Culturally responsive practice

Kia aro ki te ahurea

Culturally responsive practice

Mana taurite - Equity

Mana taurite

Equity

Kia kōrerorero noa - Open communication

Kia kōrerorero noa

Open communication

Mahi haumanu, hohou te rongo - Restorative practice and hohou te rongo

Mahi haumanu, hohou te rongo

Restorative practice and hohou te rongo

Kia haumaru te tuku pūrongo - Safe reporting

Kia haumaru te tuku pūrongo

Safe reporting

Creating a safe reporting environment

Tā te pūnaha kawenga - System accountability

Tā te pūnaha kawenga

System accountability

Templates to support review processes.

Tā te pūnaha ako - System learning

Tā te pūnaha ako

System learning

Learning from harm education

Ngā rauemi

Featured resources

Code of expectations for health entities’ engagement with consumers and whānau

Code of expectations for health entities’ engagement with consumers and whānau

The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.

Pou hihiri, Pou o te aroha | Healing and learning from harm

Pou hihiri, Pou o te aroha | Healing and learning from harm

Pou hihiri, Pou o te aroha | Healing and learning from harm was developed by the Diana Unwin Chair in Restorative Justice and Stella Maris productions in consultation with several health sector and Māori partners, and funded by the Commission.