Learning from harm education
The Learning from harm education programme run teaches participants how to review health care harm, understand work that supports healing and create quality improvement actions to reduce the risk of harm.
The Learning from harm education programme run teaches participants how to review health care harm, understand work that supports healing and create quality improvement actions to reduce the risk of harm.
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The Learning from harm education programme run by Te Tāhū Hauora Health Quality & Safety Commission helps participants:
The education programme promotes a national approach, across the health and disability sector, to meet the eight guiding principles of the revised Healing learning and improving from harm | Te whakaora, te ako me to whakapai ake i te kino: national adverse events policy 2023.
Workshops cover how to conduct an effective review of harm in a range of health care settings. It uses the learning review method as recommended within the 2023 policy to:
The programme includes four main components (one of which is optional). Participants must complete approximately 10 hours of self-directed online learning and attend one workshop (online/in-person options available) to receive their certificate. Details follow.
Short introduction to the programme. Please note that this is not required and does not include any course material. This is mainly to meet the staff, get ahead of any technical difficulties and answer any questions you have about the programme.
Participants can complete the online modules any time between Part 1 and the Part 3 workshop. The modules include watching a series of videos and completing a workbook and some e-learning. Part 2 must be completed before the Part 3 workshop.
Participants take part in a simulated learning review at this interactive workshop. A variety of scenarios are offered: general health, mental health and addiction, maternity or disability. Participants select their preferred scenario during registration and we will do our best to accommodate this. The scenario is a tool to help participants focus on understanding the learning review process.
There are two workshop formats to choose from:
This optional workshop is for people who have completed Parts 1–3. It is designed to address any questions that may arise when participants implement learning reviews back at the workplace. Please email learningfromharm@hqsc.govt.nz to arrange.
The full schedule of workshops for 2023/24 is below (four cohorts). To register: Learning from harm education programme registration form. For more information: learningfromharm@hqsc.govt.nz.
Date | Session | Format and times |
Cohort 1 (INTAKE CLOSED) | ||
11 July 2023 | Part 1: Launch | Zoom: 12:00–12:30pm |
Part 2: Online modules | Ten hours in your own time | |
Part 3: Learning review workshop (choose one): | ||
5 September 2023 | EITHER Part 3 virtual workshop | Zoom: 8:45am–1:15pm |
12 September 2023 | OR Part 3 in-person workshop in Hamilton | In-person: 9:00am–3:00pm |
Cohort 2 (Wellington option for in-person workshop, places still available) | ||
15 August 2023 | Part 1: Launch (optional) | Zoom: 12:00–12:30pm |
Part 2: Online modules | Ten hours in your own time | |
Part 3: Learning review workshop (choose one): | ||
10 October 2023 | EITHER Part 3 virtual workshop | Zoom: 8:45am–1:15pm |
14 November 2023 | OR Part 3 in-person workshop in Wellington | In-person: 9:00am–3:00pm |
Cohort 3 (Auckland option for in-person workshop) | ||
20 February 2024 | Part 1: Launch (optional) | Zoom: 12:00–12:30pm |
Part 2: Online modules | Ten hours in your own time | |
Part 3: Learning review workshop (choose one): | ||
16 April 2024 | EITHER Part 3 in-person workshop in Auckland | In-person: 9:00am–3:00pm |
30 April 2024 | OR Part 3 virtual workshop | Zoom: 8:45am–1:15pm |
Cohort 4 (Christchurch option for in-person workshop) | ||
12 March 2024 | Part 1: Launch (optional) | Zoom: 12:00–12:30pm |
Part 2: Online modules | Ten hours in your own time | |
Part 3: Learning review workshop (choose one): | ||
6 May 2024 | EITHER Part 3 virtual workshop | Zoom: 8:45am–1:15pm |
21 May 2024 | OR Part 3 in-person workshop in Christchurch | In-person: 9:00am–3:00pm |
We are also willing to provide short Zoom sessions (1-2 hours) for any group to support the policy and process implementation.
Email learningfromharm@hqsc.govt.nz to discuss either option.