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Te Pū rauemi KOWHEORI-19 COVID-19 resource hub

Support for people working in health during the COVID-19 pandemic. Find information about how you can support yourselves and others, including consumers, teams and colleagues which complements and aligns with Ministry of Health resources.

Kia āta kōwhiri Choosing Wisely

The Choosing Wisely campaign seeks to reduce harm from unnecessary and low-value tests and treatment.

The Health Quality & Safety Commission is a key stakeholder in the development of the Kaiāwhina Workforce Action Plan (2015/20), leading development and completion of the plan’s quality and safety actions.

The term kaiāwhina describes non-regulated roles in the health and disability sector. This includes community support, disability support, mental health and addictions support, primary care assistance, public health assistance, hospital orderlies and allied health roles such as allied health assistants and dental assistants. The term does not replace the specific title roles, for example: health care assistant, orderly, diversional therapist, mental health support worker.

Kaiāwhina are an essential part of the New Zealand health and disability sector workforce. It's vital they are supported to achieve their full potential as members of the inter-professional team.

This section of the website provides information for the kaiāwhina workforce including links to the code of rights, service standards, legislation and regulations which kaiāwhina are required to meet.

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Background to the Kaiāwhina Workforce Action Plan

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Code of Rights

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Health service standards

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Legislation and regulations

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Health literacy, equity, cultural safety and competence

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Quality improvement and consumer safety


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Published: 8 Dec 2021 Modified: 16 Jan 2024