Resource library

This document outlines the protocol for reviewing patient comments from the adult primary care patient experience survey.

Patient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.

Full set of surgical safety checklist posters, including sign in, time out, sign out, start-of-list briefing and end-of-list debriefing.

Raising the Bar on the National Patient Experience Survey responds to the adult national inpatient experience survey results by investigating the lower scoring areas of the survey and recommending interventions to improve these results.

This poster 'Know the signs, know what to do' provides information about sepsis in pregnancy.

The Seventh report of the Family Violence Death Review Committee draws attention to the concept of a duty to care. It includes a short companion piece that explores the kaupapa of the report and includes reflective points for agencies and services.

Download the full report, executive summary, two resources for clinicians (‘Whakawhanaungatanga with whānau Māori who experience trauma events’ (PDF) and ‘Supporting whānau Māori who experience trauma events’ (MS Word)) or read a brief summary.

Videos from the 5 May 2022 webinar on the impact of aged residential care and older Māori, featuring presenters Dr Joanna Hikaka and Dr Ngaire Kerse from the University of Auckland.

Resilient health care is defined as the capacity to adapt to challenges and changes at different system levels, to maintain high-quality care.