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Case study: Introduction of the ACC early cover process to allocate an ACC case manager prior to discharge
A case study from Te Whatu Ora Te Tai Tokerau about introducing an ACC early cover process to enable ACC to allocate a case manager earlier, following traumatic brain injury.
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Aotearoa New Zealand national point prevalence survey of healthcare-associated infections | Tiro whānui ā-motu mō te maimoa hauora – mate urutā
This report describes the approach to and findings of Aotearoa New Zealand’s first national point prevalence survey of healthcare-associated infections. This information will help us identify targets for quality improvement.
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Including whānau voices in family violence homicide in-depth reviews
Since 2019, the Family Violence Death Review Committee has been seeking the input of surviving family and whānau members as part of the in-depth review process. This article is a reflection on the process and how we can improve it.
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Medicine reconciliation guidance tools and training materials
Medicine reconciliation guidance tools and training materials.
- Aotearoa Patient Safety Day 2021
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Te Whatu Ora Taranaki case study: Improving discharge processes after traumatic brain injury
A case study from Te Whatu Ora Taranaki, who identified that many people were not receiving the required discharge information or referrals for follow-up when they were discharged from hospital following a traumatic brain injury (TBI).
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Using health care services in the community
Knowing what is available to you in the community and what to expect may help you to get the best from your care.
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Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care
Guide to improving the use of antibiotics in the management of urinary tract infections in aged residential care
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Primary care patient experience survey: Foundation standard / Cornerstone accreditation
A summary of the foundation standard / Cornerstone accreditation for general practices participating in the primary care patient experience survey.
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Development of patient experience indicators for New Zealand
KPMG has developed a report on the development of patient experience indicators for New Zealand for the Commission.