Skip to main content
Alert
This site has not been optimised for Internet Explorer due to Microsoft no longer providing support for the browser. Please view this site using another browser such as Google Chrome or Microsoft Edge.

Consumer and whānau engagement quality and safety marker Te tohu hononga ā-kiritaki kounga

A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.

Reporting in 2026/27

Health entities and providers do not need to submit reports for September 2026. Annual reporting for 2026/27 will still be required in March 2027.  

The code of expectations for health entities' engagement with consumers and whānau is changing.  

This includes a review into what reporting will look like for consumer engagement. 
 
View the latest updates about the new Code 

If you have any questions please contact TheCode@hqsc.govt.nz  

Published: 26 Oct 2021 Modified: 28 Sep 2026