Consumer and whānau engagement quality and safety marker Te tohu hononga ā-kiritaki kounga
A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.
Reporting in 2026/27
Health entities and providers do not need to submit reports for September 2026. Annual reporting for 2026/27 will still be required in March 2027.
The code of expectations for health entities' engagement with consumers and whānau is changing.
This includes a review into what reporting will look like for consumer engagement.
View the latest updates about the new Code
If you have any questions please contact TheCode@hqsc.govt.nz
Published: 26 Oct 2021
Modified: 28 Sep 2026