Consumer and whānau engagement case studies
These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.
Nelson Bays Primary Health case study
Case study
- He Ako Ngātahi (learning together): Partnering with whānau to redesign antenatal education in Nelson Bays: A case study (PDF 158KB)
- He Ako Ngātahi (learning together): Partnering with whānau to redesign antenatal education in Nelson Bays: A case study (DOCX 85KB)
Reflective process review
- Nelson Bays Primary Health – Hauora Matua ki Te Tai Aorere: Partnering with whānau to redesign antenatal education in Nelson Bays, a reflective process review (PDF 514KB)
- Nelson Bays Primary Health – Hauora Matua ki Te Tai Aorere: Partnering with whānau to redesign antenatal education in Nelson Bays, a reflective process review (DOCX 1.4MB)
Case study video
Whiri model of care case study
We gratefully acknowledge the Whiri team including Dr Lynley Uerata, Waikato, and Dr Amy Jones; led by Dr Nina Scott, for their authorship of this case study. Their commitment, insight, and partnership have been invaluable in the development of this work.
Embedding the Code of expectations in the Whiri model of care (PDF 175KB)
Embedding the Code of expectations in the Whiri model of care (DOCX 46KB)
Sepsis quality improvement initiative case study
Carterton medical centre case study
Te Omanga Hospice consumer advisory group case study
Te Omanga Hospice SURE framework case study
Collaborative Aotearoa telehealth patient survey case study
Published: 2 Jun 2022
Modified: 28 Sep 2026
