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- Case study: Harnessing data for local quality improvement in diabetes
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Improving health outcomes: Pacific consumer group’s talanoa on Bula Sautu
This document is a thematic analysis of feedback on the Health Quality & Safety Commission’s report, Bula Sautu – A window on quality 2021: Pacific health in the year of COVID-19.
- National patient experience survey: Results for patients treated in November 2017
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Executive summary: A window on quality 2022 (Part 2) | Whakarāpopototanga matua: He tirohanga kounga 2021 (Wāhanga 2)
In this report, we use perspectives from respondents in the health and disability sector and hard data to continue important lines of enquiry we began in A window on quality 2021: COVID-19 and its impacts on our broader health system (Part 1).
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A Window on the Quality of New Zealand's Health Care (November 2015)
This report looks at currently available measures within a framework for understanding quality and considers ‘How good is New Zealand’s health care?’
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Information to help answer patient questions about the patient experience surveys
The information in these documents will help you answer questions from patients about the patient experience surveys.
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From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement.
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Adult primary care patient experience survey: videos for in-clinic waiting room
General practices taking part in the patient experience survey can now show a video in their clinic waiting room that talks about what the survey is and encourages patients to participate.
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Patient experience survey questions – December 2013
The initial set of 40 questions has been cognitively tested by patients from four district health boards (DHBs) to validate them for New Zealand use, and revised down to 20 questions.
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Quality of Aotearoa New Zealand’s health care system affected by turbulence of global pandemic and health system transformation
A new report from Te Tāhū Hauora Health Quality & Safety Commission (Te Tāhū Hauora) highlights issues affecting the quality and safety of Aotearoa New Zealand’s health care system.