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Video: Communicating with Māori in a health setting
Lana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
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Summary report of Let's talk: our communities, our health
The partners in care programme has written a summary report of the Let's talk: our communities, our health forum, held on 8–9 March 2018.
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Consumer health forum Aotearoa update – July 2024
The July 2024 update about the consumer health forum Aotearoa, from the Te Tāhū Hauora Health Quality & Safety Commission Māori health and consumer team.
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Consumer health forum Aotearoa update – May 2023
The May 2023 update about the consumer health forum Aotearoa, from the Te Tāhū Hauora Health Quality & Safety Commission's He Hoa Tiaki | Partners in Care programme, is now available
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Register now for information sessions on the new consumer engagement QSM
The Health Quality & Safety Commission is running two webinars to provide guidance to the district health board (DHB) managers and staff responsible for implementing the new consumer engagement quality and safety marker.
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Enhancing accessibility: how to begin
Mary Schnackenberg, consumer and disability advocate, highlights the key factors to consider while embarking on the accessibility journey, emphasising the importance of including diverse people at the table.
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Consumer health forum Aotearoa - inaugural hui
We are delighted to announce the first consumer health forum Aotearoa hui will be held on the 24 November 2021 via Zoom.
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Variety in health seminar for Korean community
A number of health topics were covered in a seminar for members of Auckland’s Korean community run by Hyejung Kim, a member of the Health Quality & Safety Commission’s consumer network.
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New members for Te kāhui mahi ngātahi | Consumer Advisory Group and Kōtuinga kiritaki | Consumer network
The Health Quality & Safety Commission board has increased the membership of its Te kāhui mahi ngātahi | Consumer Advisory Group (CAG) from four to eight, to reflect an increased focus on consumer voices in the new health system.