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Case studies: how the Code of expectations can strengthen consumer engagement

These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.

Expressions of Interest (EOI): Write a case study about applying the Code of expectations

Nelson Bays Primary Health case study

Case study

He Ako Ngātahi (learning together): Partnering with whānau to redesign antenatal education in Nelson Bays: A case study (PDF 158KB)
He Ako Ngātahi (learning together): Partnering with whānau to redesign antenatal education in Nelson Bays: A case study (DOCX 85KB)

Reflective process review

Case study video

Download the accessible transcript for the Nelson Bays Primary Health antenatal course development case study video (DOCX 1.7MB)

Whiri model of care case study

We gratefully acknowledge the Whiri team including Dr Lynley Uerata, Waikato, and Dr Amy Jones; led by Dr Nina Scott, for their authorship of this case study. Their commitment, insight, and partnership have been invaluable in the development of this work.

Embedding the Code of expectations in the Whiri model of care (PDF 175KB)

Embedding the Code of expectations in the Whiri model of care (DOCX 46KB)