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Gillian Robb talks about the IHI Global Trigger Tool
The Global Trigger Tool (GTT) is a methodology developed by the Institute for Healthcare Improvement to identify patient harm that occurs in health care organisations.
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System safety
The way we think about safety in the health sector has changed over recent years. We are increasingly recognising the health care system is a complex system that constantly adapts to change.
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Participate in DEWS
We invite aged residential care facilities to register their interest to implement the Deterioration Early Warning System (DEWS).
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Second annual report of the Maternal Morbidity Working Group
This is the MMWG’s second annual report. It outlines the work of the MMWG and provides an update on what we have achieved this year and an overview of next steps.
- Home and Community Support Services experience survey: National results 2025
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Survey resources for home and community support services staff
This page has information and links to resources for staff, to support participation in the national home and community support services experience survey.
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Strengthening Consumer and Whānau Engagement in health
This free webinar offers a practical introduction to consumer and whānau engagement, what it is, why it matters for our health system, who it applies to, and how it can be implemented effectively.
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Workshop report: Strengthening connections – the new landscape for reducing preventable deaths
Summary report from the 2023 workshop, held for perinatal and maternal mortality review and child and youth mortality review local coordinators and chairs and Te Aka Whai Ora and Te Whatu Ora leaders.
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Te Whatu Ora Taranaki case study: Improving discharge processes after traumatic brain injury
A case study from Te Whatu Ora Taranaki, who identified that many people were not receiving the required discharge information or referrals for follow-up when they were discharged from hospital following a traumatic brain injury (TBI).
- Walking in another’s shoes