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- Patient stories
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Join the health forum
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Dashboard of health system quality
Welcome to the Health Quality & Safety Commission’s health system quality dashboard.
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One is too many: Viewing infection data from the patient's perspective
This video from IHI tells the story of Rosie Bartel, who contracted a surgical site infection which had a serious impact on her health and her future.
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'You said, we did' posters for patient experience and HCSS surveys
This poster can be filled out and used to let people know the changes your service is incorporating as a result of feedback collected by the home and community support services experience survey.
- Surgical briefing toolkit 2019
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Strengthening Consumer and Whānau Engagement in health
This free webinar offers a practical introduction to consumer and whānau engagement, what it is, why it matters for our health system, who it applies to, and how it can be implemented effectively.
- Tools for quality improvement
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Video: Post-mortem for babies in Aotearoa NZ
Information for parents, family and whānau about post-mortem for babies in New Zealand.
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John's story: Managing warfarin safely
Hear John Smith tell his story of how he became seriously ill after taking warfarin and what has changed in the management of his warfarin as a result.