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Code of expectations for health entities' engagement with consumers and whānau [web version]
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Quality improvement toolkit using falls prevention as a topic of interest
The Health Quality & Safety Commission developed a quality improvement toolkit in 2016 as part of its focus on reducing harm from falls.
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Family violence experts in the criminal court: the need to fill the void
This paper contains information about family violence experts in the criminal court. It was recently published in the journal of Psychiatry, Psychology and Law.
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Maternity early warning system
The national maternal early warning system (MEWS) helps clinicians identify when a pregnant or recently pregnant woman’s condition starts to get worse, so they can respond quickly.
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Health literacy
Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.
- Capture
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Adverse events exception reporting 2020/21: Thematic analysis involving Māori and Pacific peoples
This paper presents a thematic analysis of severity assessment code (SAC)-1 and 2 adverse events involving Māori and Pacific peoples reported to Te Tāhū Hauora Health Quality & Safety Commission from 1 July 2017 to 30 June 2021.
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Including whānau voices in family violence homicide in-depth reviews
Since 2019, the Family Violence Death Review Committee has been seeking the input of surviving family and whānau members as part of the in-depth review process. This article is a reflection on the process and how we can improve it.
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Presentations from Delivering resilient health care: A workshop with Professor Erik Hollnagel
Presentations from the Health Quality & Safety Commission's workshop with Professor Erik Hollnagel: Delivering resilient health care.
- Introduction