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Adult primary care patient experience survey: Patient management system instructions
Patient management system instructions for the primary care patient experience survey, for Best practice, Medtech and MyPractice patient management systems.
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Presentation: Co-creating quality improvement in primary care
Co-creating quality improvement in primary care presentation, given at the Practice Managers and Administrators Association of New Zealand conference.
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System safety
The way we think about safety in the health sector has changed over recent years. We are increasingly recognising the health care system is a complex system that constantly adapts to change.
- Topic 4 – Addressing risk factors in an individualised care plan
- Pressure injury QSMs
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Learning from harm programme restorative responses workbook
This workbook is an introduction to restorative responses in the context of adverse events. A restorative response is a relational approach that is guided by a need to address harm, meet needs, restore trust, prevent repetition and promote repair.
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Patient experience survey core question handbook
This handbook explains the purpose of the patient experience survey core question set and how it fits within the national survey questionnaires. It also outlines some issues to consider when using the set in your own local data collection activities.
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SSII Programme data collection forms
The SSII Programme orthopaedic and cardiac data collection forms have been updated (November 2018). Please use these forms to record your data before entering it into the SSII Programme database.
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Consumer health forum Aotearoa February newsletter
The February update from the Consumer health forum Aotearoa.
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Variations in health care
This article from The King's Fund explores the possible causes of variation, shows the different ways in which variations can be measured, and analyses variations by PCT in rates of elective hospital admissions for selected procedures.