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Petala's story: The importance of meeting cultural needs for Pacific Island families
Petala was anxious when she found out she was pregnant. She wanted a Pacific Island midwife as she says coming from a Samoan family she thrives on community. Petala talks about the need for education around pregnancy and sex in the Pacific community.
- Review of the national reportable events policy 2012: Summary of stakeholder feedback
- First principles review of the national mortality review function | Terms of reference
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Patient experience survey – Proof of concept evaluation
This document is an evaluation of the proof of concept work for the patient experience survey.
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Hospital sepsis pathways
National pathways and guidance to support the early recognition, assessment and treatment of sepsis in hospital settings.
Any health care provider can initiate a sepsis pathway. -
Collaborating for quality: A framework for clinical governance
This guidance document sets out a high-level framework for clinical governance in health services in Aotearoa New Zealand.
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Home and community support services experience survey – have your say
We would like to hear about your experiences of home and community support services. Your valuable feedback will help improve the quality of these support services.
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Hand Hygiene New Zealand education toolkit
The Hand Hygiene New Zealand education toolkit has been developed to provide district health board hand hygiene coordinators, champions and others, with a range of ideas and activities for delivering hand hygiene education to health care workers.
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Healthcare-associated infection Severity Assessment Code (SAC) examples 2024-25
This list is for guidance only. All events should be rated on actual outcome for the consumer.
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Busting myths about patient, family and whānau escalation
There are many myths surrounding patient, family and whānau escalation of care. This factsheet outlines the common myths and explains where you can find further information about them.