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Tūtaki ki te Kōmihana

Meet the Commission

Learn about the Commission's strategic priorities and the concepts underpinning the work we do.


The Health Quality & Safety Commission works with clinicians, providers and consumers to improve health and disability support services.

Quality and safety improvements will mean fewer people harmed, more lives saved, and financial savings within the sector.

Our programme areas include advance care planning, adverse events, building leadership and capability, improved service delivery, infection prevention and control, medication safety, mental health and addiction, system safety, trauma, consumer engagement, primary care and mortality review.

Under the New Zealand Public Health & Disability Amendment Act 2010, we are responsible for assisting providers across the health and disability sector – private and public – to improve service safety and quality and therefore outcomes for all who use these services in New Zealand. 

What we do:

  • Monitor and report on quality and safety
  • Build sector capability for quality and safety improvement
  • Support clinicians to be leaders of quality and safety improvement and follow best practice
  • Build consumer engagement and partnership
  • Support reporting and management of health care incidents
  • Manage mortality review functions
  • Influence the health quality and safety agenda and be a catalyst for change
  • Ensure success in our programme areas.

We work towards achieving the New Zealand Triple Aim for Quality Improvement:

  • improved quality, safety and experience of care for people and their whānau | he whakapikinga kounga, haumarutanga, āhuatanga o te taurima hoki mō te tangata me tōna whānau
  • improved health and equity for all populations | te hauora me te whiwhinga ōrite pai ake mō ngā kāhui tangata katoa
  • better value for public health system resources | te hua tino pai rawa mō ngā rawa o te pūnaha hauora tūmatanui.

For further information about the Commission please see the accountability documents page on our website.

Last updated: 22nd February, 2022