Displaying 131 - 140 of 145 results
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Family of measuresWatch Dr Robert Lloyd from the Institute for Healthcare Improvement (IHI), show how to use a 'family of measures' to monitor the impact of quality improvement work.
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Creating a driver diagramThis video provided by the IHI, helps us to understand how we use the driver diagram concept as a tool to describe the system within which we undertake quality improvement activity.
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Webinar: Caring for complex older peopleDr Michal Boyd presented a webinar on Thursday 21 May 2020, 'Caring for complex older people: tips, tricks and tales from the trenches', in association with Mobile Health.
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Consumer engagement (more about Partners in Care)Dr Janice Wilson talks with Dr Chris Walsh about the Commission's role in consumer engagement and the partners in care framework.
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Video: Ron Paterson shares personal experience of great hospital careRon Paterson is a former Health and Disability Commissioner. Ron and his family had an experience of great care when Ron's father, Ian, was taken to Middlemore Hospital after a major heart attack.
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Video: Communicating with Māori in a health settingLana Bartlett describes her family's experiences communicating with health care staff during her father's stay in hospital.
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Advance care planning: Arn and Joseph's storiesArn and Joseph talk about advance care planning: Living for today, planning for tomorrow.
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Māori lives matterIn this presentation from the Health Quality & Safety Commission's Ō tātou hiranga advance care planning hui, Hector Matthews shines the spotlight on Māori inequity and the systemic biases that perpetuate inequities.
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Leaning in to lessen fearIn this presentation from the Health Quality & Safety Commission's Ō tātou hiranga advance care planning hui, our speakers talk about how structured conversations can free clinicians, patients and their whānau and help them explore what matters most.
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The national patient deterioration programme and shared goals of careIn this presentation from the Health Quality & Safety Commission's Ō tātou hiranga advance care planning hui, our speakers talk about the Commission's national patient deterioration programme and shared goals of care.