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Displaying 41 - 50 of 53 results
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Pono consumer story: Anne-Marie Douglas
Anne-Marie Douglas shares her experience of mental health challenges that led to a review process.
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Frequently asked questions | Ngā Poutama Oranga Hinengaro: Quality in Context survey of mental health and addiction services
A list of frequently asked questions about Ngā Poutama Oranga Hinengaro: Quality in Context survey of mental health and addiction services.
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Quality improvement tools and methodologies
The mental health and addiction quality improvement programme uses a range of recognised methodologies and tools working with teams to bring about improvement. The methodologies and tools are described in this resource.
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Consumer, family and whānau survey questions | Ngā Poutama consumer, family and whānau experience survey
A full copy of the survey questions for consumers, family and whānau from the Ngā Poutama consumer, family and whānau experience survey.
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Presentations from the workshop Zero Seclusion: towards eliminating seclusion by 2020
Copies of presentations from the workshop Zero Seclusion: towards eliminating seclusion by 2020 held on 7 March 2018.
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Principles for engaging consumers and whānau in mental health and addiction adverse event reviews
This information is provided for mental health and addiction (MHA) services. It is intended to guide adverse event review facilitators on the principles of engaging with consumers and their whānau affected by an adverse event and to complement...
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Ngā Poutama: Consumer, family and whānau experience survey privacy summary
Privacy summary for Ngā Poutama: Consumer, family and whānau experience survey.
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Presentations from the first learning session for Connecting Care: improving service transitions
Presentations and videos from the first learning session for Connecting Care: improving service transitions / Te tūhono i ngā manaakitanga, te whakapai ake i ngā whakawhitinga ratonga
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Ngā Poutama: Consumer, family and whānau experience survey privacy impact statement
Privacy impact statement for Ngā Poutama: Consumer, family and whānau experience survey.
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National and technical reports | Ngā Poutama Oranga Hinengaro: Quality in Context survey of mental health and addiction services
The national and technical reports from Ngā Poutama Oranga Hinengaro: Quality in Context survey of mental health and addiction services.