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Our voices
A collection of consumer and whānau stories, in their own words.
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Consumer information
This page contains resources that you might find useful as a consumer or whānau member. If you have an urgent concern, please contact your health care professional or, in an emergency, phone 111.
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About this site
- Aotearoa Patient Safety Day 2023 video: Elevate the voice of consumers and whānau
- New Zealand COVID-19 patient experience survey questionnaire
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Partners in Care
Our programme’s aim is to ensure consumer and whānau engagement in the planning, delivery and monitoring of health services and therefore a higher quality and safer health system.
- Statement on accessibility and plain language
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Naming of Ngā Pou Arawhenua
Matua Witi Ashby gifted the name Ngā Pou Arawhenua to the Māori caucus of the mortality review committees.
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Key findings from the adult hospital inpatient experience survey: February 2022
Key findings from the adult hospital inpatient experience survey.
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Key findings from the adult primary care patient experience survey: February 2022
Key findings from the adult primary care patient experience survey.