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- Hospital Standardised Mortality Ratios model – methodology paper (July 2015)
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National patient experience survey: Results for patients treated in May 2015
Results of the national hospital inpatient survey for patients treated in May 2015.
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National patient experience survey: Results for patients treated in November 2014
Results of the national hospital inpatient survey for patients treated in November 2014.
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Open4Results
Open4Results highlights harm prevented and money saved through the improvements made by health services in areas where Te Tāhū Hauora has a focus.
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National patient experience survey: Results for patients treated in November 2016
National patient experience survey: Results for patients treated in November 2016
- National patient experience survey: Results for patients treated in November 2017
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Patient experience survey – Proof of concept evaluation
This document is an evaluation of the proof of concept work for the patient experience survey.
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Variation in medical practice: literature review and discussion
This document, prepared by Sapere Research Group, discusses variation in the way health services are delivered by individual clinicians, and across geographic areas.
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Variation and improving services: analysing and interpreting variation
The Health Quality & Safety Commission’s Atlas of Healthcare Variation (the Atlas) is a starting point for analysing variation in a local area, and for developing service improvement activities to address variation.
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Restorative practice
We focus on restorative practice and hohou te rongo, which is peace-making from a te ao Māori world view. This mahi appreciates that relationships make us human; they can be positive or harmful, and they are important in healing.