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Executive summary: A window on quality 2021 (Part 1) | Whakarāpopototanga matua: He tirohanga kounga 2021 (Wāhanga 1)
This year’s A window on quality 2021 explores the secondary impacts of our response on selected aspects of the functioning of our health system so we can learn from that experience and shape resilient system responses in the future.
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Winning posters from the 2018 antibiotic awareness poster competition
Copies of the winning entries from the 2018 antibiotic awareness poster competition.
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Just and fair culture
This training video illustrates the principles of a just and fair culture; in a just culture, people feel safe and secure to speak up when an error occurs.
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5 questions to ask about your medications – consumer safety poster
Consumer poster available in English and te reo Māori to help patients, caregivers, families and whānau talk about medication with their health care providers.
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Taking Your Medicine Safely pamphlet
A medication safety pamphlet for patients.
- Video: Introducing the safe use of opioids collaborative
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Speaking up for patient safety
This video talks about the importance of speaking up for patient safety – being vocal is necessary because many times, patients can't speak for themselves.
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Actively listening for patient safety
This video talks about the importance of actively listening for patient safety – ensuring all viewpoints are heard and that mistakes are avoided.
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Surgical briefings support practical decision making
Alisa Ili, theatre nurse manager and Dr Andrew Connolly, general surgeon at Counties Manukau Health, share how start-of-list briefings support their decision making.
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Surgical briefings are an efficient way to start the day
Briefings take just five minutes and have a significant and positive impact on patient safety by improving communication and teamwork, reducing delays and identifying potential risks prior to surgery.