Displaying 26 - 35 of 1051 results
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Code of expectations for health entities’ engagement with consumers and whānau
The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.
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Southern Cross Hospitals surgical safety checklist posters
Surgical safety checklist posters (sign in, time out, sign out) from Southern Cross Hospitals.
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Legislation
Read about legislation that relates to the Commission
- Healthy Futures (Pae Ora) Act 2022
- Secondary legislation
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Using survey data for quality improvement
Use patient experience survey data to improve care. Access tools and guides to support quality improvement and co-designed service changes.
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Publications
This page contains links to reports, journal articles and other publications related to the patient experience surveys.
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Patient-reported measures
Patient-reported measures capture feedback about health-related experiences and outcomes. This feedback helps drive quality improvement to deliver better care and mitigate inequity across all levels of the health system.
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Adult hospital inpatient experience survey – have your say
We want to know about your experiences during your recent stay in hospital. Your valuable feedback will be used to help improve the quality of care and patient safety.
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Adult hospital outpatient experience survey – have your say
We want to know about your experiences during your recent hospital outpatient clinic appointment. Your valuable feedback will be used to help improve the quality of care, patient safety and access to health services.