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• Australian and New Zealand Hip Fracture Registry Annual Report
  Resource | Published: 22 Sep 2026

  Read the latest Australian and New Zealand Hip Fracture Registry annual report, including performance against the Hip Fracture Clinical Care Standard and other measures of quality hip fracture care.
  

  Reducing harm Falls (Reducing harm)
• From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement
  Resource | Published: 14 Oct 2025

  From PES to PDSA – Workbook: Using adult primary care patient experience survey data for quality improvement.

  Patient experience
• Code of expectations for health entities’ engagement with consumers and whānau
  Resource | Published: 10 Oct 2022

  The code of expectations for health entities’ engagement with consumers and whānau sets the expectations for how health entities must work with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.

  Consumer
• Guidance for engagement with consumers and whānau
  General page
• Communications toolkit for the home and community support services experience survey
  Resource | Published: 23 Jul 2026

  This toolkit is a guide on promoting the 2025 home and community support services experience survey to raise awareness and encourage people to take part.

  Patient experience
• Home and community support services experience survey: Privacy impact assessment report
  Resource | Published: 20 Sep 2024

  This report addresses the impact that the survey may have on individual privacy, and outlines steps taken to assess and minimise potential areas of risk along with compliance with the information privacy principles.

  Patient experience
• Sepsis
  General page

  Sepsis is a life-threatening medical emergency caused by the body's response to infection. These resources support earlier recognition, timely treatment and recovery, helping improve outcomes for patients and whānau across New Zealand.

• About our patient experience surveys
  General page
• Sepsis training and education resources
  General page

  Resources to help health care staff build the knowledge, skills and confidence needed to recognise and respond to sepsis.

• Sepsis information for patients and whānau
  General page

  Information to help patients and whānau understand sepsis, treatment, intensive care and recovery.