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• Māori hub
  General page

  This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with a te ao Māori perspective for all users of the health system.

• Code of expectations for health entities’ engagement with consumers and whānau
  General page

  Consumer and whānau engagement remains an important part of improving health services in New Zealand. Health entities should engage with consumers, whānau and communities in the planning, design, delivery and evaluation of health services.

• Guidance for engagement with consumers and whānau
  General page
• Measurement and governance for sepsis
  General page

  Guidance to support ongoing monitoring, quality improvement and governance of sepsis care

• Consumer and whānau engagement quality and safety marker
  General page

  A framework to measure what successful consumer, whānau and community engagement looks like and how it improves the quality and safety of services.

• Consumer and whānau engagement case studies
  General page

  These case studies are examples of how health organisations and community groups are putting the Code of expectations into practice to strengthen consumer engagement.

• Health literacy
  General page

  Health literacy is the foundation for consumer and whānau engagement. Health literacy is being able to obtain, understand and use basic health information to navigate health services and make appropriate health decisions.

• Health equity links
  General page

  Examples of strategies helping address inequities in the Aotearoa New Zealand health sector.

• Links to consumer engagement centres
  General page
• Pacific hub
  General page

  This content provides various forms of consumer, whānau and community-focused health information, knowledge and resources with different Pacific perspectives for all users of the health system.